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Store Policy

Customer Care

At Everest Salt Pipes, we prioritize providing exceptional customer care to ensure your satisfaction. We are committed to addressing your concerns, inquiries, and providing support throughout your journey with us.

 

Please review our Customer Care Policy below:

  1. Prompt Assistance: Our dedicated customer care team is available to assist you promptly and efficiently. We strive to respond to your inquiries and concerns within 1 business day, excluding weekends and public holidays.

  2. Friendly and Professional Service: Our customer care representatives are trained to provide courteous and knowledgeable assistance. We are here to address your product inquiries, offer guidance on product usage, and provide any necessary after-sales support.

  3. Feedback and Improvement: We welcome your feedback as it helps us enhance our services. Please don't hesitate to share your experiences or suggestions with us. We are continuously striving to improve and provide the best possible customer care experience.

  4. Customer Satisfaction: Your satisfaction is our top priority. If you encounter any issues with our products or services, please reach out to our customer care team, and we will work diligently to resolve the matter to your satisfaction.

We appreciate your trust in Everest Salt Pipes and are committed to ensuring your happiness throughout your journey with us. Should you have any questions or require further assistance, please don't hesitate to contact our customer care team.

Privacy & Safety

Protecting your privacy and ensuring the security of your personal information is of utmost importance to Everest Salt Pipes. We are committed to maintaining the highest standards when it comes to handling and safeguarding your data.

 

Please review our Privacy & Safety Policy below:

  1. Data Collection: We may collect personal information, including your name, contact details, and shipping address, during the order process to fulfill your purchase and provide efficient customer service. Rest assured that we only collect information necessary for these purposes and will never share it with third parties without your explicit consent.

  2. Secure Transactions: We utilize industry-standard security measures to ensure that your payment information is protected during transactions. Our website is secured with SSL (Secure Sockets Layer) encryption, which encrypts your data to maintain its confidentiality.

  3. Data Storage and Retention: We store your personal information on secure servers and take appropriate measures to protect it against unauthorized access, loss, or alteration. We retain your data for as long as necessary to fulfill the purposes for which it was collected and comply with legal requirements.

  4. Email Communication: With your consent, we may occasionally send you promotional emails or updates about our products, services, or special offers. You can unsubscribe from these communications at any time by following the instructions provided in the emails or by contacting our customer care team.

  5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can adjust your browser settings to manage or disable cookies if you prefer.

  6. Third-Party Links: Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We are committed to maintaining the privacy and safety of your personal information. By using our website and services, you agree to the terms outlined in this Privacy & Safety Policy. If you have any questions or concerns regarding the handling of your data, please contact our customer care team, and we will be happy to assist you.

Payment Methods
Payment Methods

- Credit / Debit Cards

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